Thank you for becoming a customer of Stair Supplies.  We we will treat your order with the utmost care.  We value your privacy and will never share your personal information.

Our production and shipping team will work to build and ship you the finest stair parts possible.  Our customer service team is ready to assist you with any and all questions, please contact them before contacting your sales person.  If you have any questions about your order call us at 1 (866) 226 6536 or email

When the truck arrives with your order INSPECT IT BEFORE SIGNING.  When you sign for the products you are declaring that everything is complete and undamaged.  If there is damage, note it on the sheet the driver gives you, then sign it.  This will ensure that you receive the best possible service.

Thank you,