Concessions Email* Order Number* An explanation of the issue that you encountered.*1-2 paragraphs describing the situation.An idea of what compensation you are requesting.*The amount that you feel would be fair.Please attach supporting documents for the cost requested.*Invoices, pictures, etc... Drop files here or Select files Max. file size: 15 MB. Once we have this information, your case will be reviewed and you will receive a response within 48 hours. You may be contacted for clarification or more information at that time. Please be sure to provide all the details possible.