Stair Buying Experience
Purchasing A Beautiful Stair Creationtm is an easy and pleasant experience at Stair Supplies. We are the leaders in the industry with the shortest lead times, widest product offering and best phone and internet/email support.
To make your Stair Buying Experience a great success go to our Ordering Guide for an outline of the processes. Next, take a few moments to see the unique features offered by Stair Supplies.
Live Support Features
Live Operators handle your customer service needs Monday-Friday 8am to 5pm EST and Saturday 9am-12pm EST
Trained Stair Specialists are available to help you determine patterns and needs for your stairway. However, you are and your contractor are ultimately responsible for the stair parts needed for your job.
Engineering is available for specialty stair parts such as curved stair treads.
Stair Supplies will email you and order acknowledgment form so that you can verify your stair parts before ordering. Stair Supplies will communicate with your shipment tracking with shipping companies via email and give you returns authorization via email
Customer Service and product support is available via email.
A complete offering of stair parts is available to you. You can purchase any stair part you might need in any wood species to complete your project.
Lead times are clearly marked on all items.
Click on “view more images” for detailed drawings of all of our stair parts.
After putting items in a shopping cart you can click on “wood species” to see the prices of your stair parts in various wood species.
Completed Projects gallery shows you dozens of stair ideas from our customers.
Wood Selection area shows you pictures and give descriptions of the many woods that we offer.
Stair Anatomy is a pictorial description of a stairs as well as a glossary and manual on how to build stairs.
How to install iron balusters will walk you through the steps of installing iron balusters for a new construction or for removing wood balusters and replacing them with iron.
We publish a newsletter featuring information on various woods, trends in stair building, how to information and special pricing.